Terms & Conditions for Room Escapers -- Boston Escape Rooms
Scroll down below to the terms & conditions for Room Escapers -- Boston Escape Rooms.
Please read and understand the following terms and conditions as they are binding with any ticket purchase.
All purchases are final. We can offer a gift certificate or reschedule for cancellations if the request is made at least 4 days prior to the upcoming reservation. Cancellations or reschedules within 24 hours will be handled on a case by case basis (we understand stuff happens, but it's hard on us!)
While we give a buffer for late arrivals, if you are too late your group may have time deducted from the clock. We are located in downtown Boston, so we reccomend giving extra time for traffic, parking, etc.
Kids love our games, but we do have some restrictions. For players 13-17 there must be one participating adult for every two children in public bookings, and one participating adult for every 3 children for private rooms. Ages 14-17 can participate alone in a private room with a parent on site. Children 12 and under are allowed in private rooms only.
If you do not show up for your reservation and do not give us any advanced notice, you will not be rescheduled or refunded.
Bringing or being under the influence of alcohol/drugs is strictly forbidden. If you are under the influence you may be asked to leave by our staff for the safety of our staff and other guests.
We do have two locations in downtown Boston; Please insure you check your address/game and make it to the correct one!